Revisions are contingent on the package select. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours.
In any occasion, any funds deposited will not be liable for a refund if the initial design and concepts (after delivery) are approved, or a change is asked for unless Prime Design Innovator cancels or ends your Contract for a reason other than your breach or non-execution.
To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.
The My Account area is a convenient way to communicate. It is your sole responsibility to check the account section for all questions, queries, concerns and any other instructions for the designer. Failure to actively check the my account section may become a cause of hindrance in your perusal of a refund. If you are unsure of how to use the My Account area, please contact customer support at any time for prompt assistance.
In order to provide you with complete satisfaction, our designers are instructed not to deviate from the specifications provided by the client in the order form. The designs are crafted after adequate and thorough research to ensure quality and uniqueness.
We revamp the requested design and continue overhauling it until you are 100% fulfilled (depending upon your package).
All design order files are delivered to My Account as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area. All design order files are delivered to “My Account” as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area. All customized design orders are delivered via email within 5 to 7 days after receipt of order. We offer a RUSH DELIVERY service through which you can have your first logo within 24 hours by paying just $100 additional! For further help, get in touch with our customer support department.
We keep your final design archived after we deliver your final files. If you wish to receive the final files again, we can email the upon request.
We offer 24-Hour Customer Support to address your questions and queries.
You can get in touch with us at whatever time and we promise a prompt reply.
YOU concur that Prime Design Innovator is not at risk for any correspondence from email address (es) other than the ones took after by our own particular area i.e. “[email protected]” or/and any toll free number that is not specified on our site. Prime Design Innovator ought not be considered in charge of any damage(s) brought about by such correspondence. We just assume liability of any correspondence through email address (es) under our own space name or/and by means of toll free number i.e. as of now specified on Prime Design Innovator Website.
Money Back Guarantee
We are extremely confident of the work we do which is why we back it up with a money back guarantee. If we are unable to meet and beat your expectations, well give you a refund.
100% Unique Design Guarantee
At Prime Design Innovator we promise that all of our logos are produced using scratch. We will provide you a logo that is adept and in complete compliance with your design brief.
Our game-changing approach and high-quality work are tailored according to the goals and needs of our clients. We try our best to come up with the most effective digital solutions and services. We are highly skilled designers, developers and digital marketers working together.